Project Work
We identify what needs to be done to get EDI working
for you, and then we do it! Using your knowledge of the requirements
for your business (you are the expert on that!) we define what is
required to interface to your applications, the EDI system you need,
and the communication method best suited to you. We tailor the EDI
system, hassle the VAN(s) to get your mailboxes set up correctly,
and test out the application interface whilst keeping you informed
on the progress. We perform the physical installation, iron out any
problems, and give on-site training. We document your system, and
we keep records of your installation so that, if you have any problems
or queries in the future, our Helpdesk can respond to them effectively.
You can have as much or as little involvement in this process as you
wish, although we welcome and encourage client participation.
Message Design
Most clients are content to use an existing Tradacoms message or EDIFACT
message subset. If you and your trading partners have special requirements
then we have the experience, and the specialised tools, to produce
bespoke messages for you and generate the Message Implementation Guidelines
(MIGs) which you will need; all to the highest professional standards.
Table Mapping
An EDI converter needs to be told the relation between data items
in your application interface files and the EDI message which bears
the data; this process is often referred to as mapping. We do this
daily, and the process takes us anything from a few minutes for a
simple, well documented, message/interface file format to four or
five hours for a really tricky one. Even clients with their own mapping
software often find it is more economical to entrust us with the job.
We are most familiar with tables for our own DMX and EDI-TIE's ETC
converters, but we have experience of table mapping for a number of
other converters (Interbridge, Xlate, Intercept et al.).
Education and Training
We can provide a full range of courses and training programmes, from
management briefings and orientation seminars through formal training
in EDI with hands-on workshop experience, to technical education on
our products and systems.
Message Validation
Since our converters are more rigorous than most, if you send us an
interchange containing Tradacoms, or any EDIFACT UNSM subset, messages
we can immediately translate them and give you a detailed report of
any syntax errors or blemishes, We can also perform a 'style analysis'
to tell you if the disposition of information within the messages
conforms to sound conventional practice.
Bespoke Software
We have expert programmers for C, C++, VB and Intel assembler. Although
it is unusual to encounter a client requirement which cannot be met
by our standard products we can quickly and easily generate modules
for special needs, often by minor modifications to, and combination
of, existing routines which we have 'on the shelf'.
Help and Advice
We have never turned away anyone who had a problem which we knew something
about, even if we had no commercial relationship with them. We know
an awful lot about EDI and communications, and we genuinely like to
help people!